At Jaguar Apparel, we want you to be completely satisfied with your purchase. If for any reason you are not happy, our return and refund policy will guide you through the process.
1. Eligibility for Returns
Products must be returned within [X] days of delivery. (Typically 7–14 days)
Items must be unused, unwashed, and in their original condition with all tags attached.
Sale items or discounted products may be non-returnable (specify if applicable).
2. Non-Returnable Items
Customized or personalized products.
Gift cards, digital downloads, or perishable items.
3. Return Process
Contact our support team at [Insert Email/Phone] to request a return.
Provide your order number and reason for return.
Once approved, ship the item back to the address provided by our team.
Customers are responsible for return shipping costs, unless the item is defective or incorrect.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within [X] business days to your original payment method.
Shipping costs are non-refundable unless the return is due to our error.
5. Exchanges
Exchanges are only available for the same product in a different size or color, subject to stock availability.
To request an exchange, follow the same process as a return.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately at [Insert Email/Phone].
We will arrange a replacement or full refund at no additional cost.